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1

How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust

Ardion Beldad, Menno de Jong, Michaël Steehouder

Journal:

Computers in Human Behavior

Year:

2010

Language:

english

File:

PDF, 250 KB

english, 2010

2

Evaluation of User Support: Factors That Affect User Satisfaction With Helpdesks and Helplines

van Velsen, L.S., Steehouder, M.F., de Jong, M.D.T.

Journal:

IEEE Transactions on Professional Communication

Year:

2007

Language:

english

File:

PDF, 297 KB

english, 2007

3

I trust not therefore it must be risky: Determinants of the perceived risks of disclosing personal data for e-government transactions

Ardion Beldad, Menno de Jong, Michaël Steehouder

Journal:

Computers in Human Behavior

Year:

2011

Language:

english

File:

PDF, 217 KB

english, 2011

4

Increasing the use of e-consultation in primary care: Results of an online survey among non-users of e-consultation

Nicol Nijland, Julia E.W.C. van Gemert-Pijnen, Henk Boer, Michaël F. Steehouder, Erwin R. Seydel

Journal:

International Journal of Medical Informatics

Year:

2009

Language:

english

File:

PDF, 884 KB

english, 2009

5

Selecting and switching: some advantages of diagrams over tables and lists for presenting instructions

Boekelder, A., Steehouder, M.

Journal:

IEEE Transactions on Professional Communication

Year:

1998

Language:

english

File:

PDF, 170 KB

english, 1998

6

Shall I Tell You Where I Live and Who I Am? Factors Influencing the Behavioral Intention to Disclose Personal Data for Online Government Transactions

Beldad, Ardion, van der Geest, Thea, de Jong, Menno, Steehouder, Michael

Journal:

International Journal of Human-Computer Interaction

Year:

2012

Language:

english

File:

PDF, 285 KB

english, 2012

7

Validation of the Instructional Materials Motivation Survey (IMMS) in a self-directed instructional setting aimed at working with technology

Loorbach, Nicole, Peters, Oscar, Karreman, Joyce, Steehouder, Michaël

Journal:

British Journal of Educational Technology

Year:

2015

Language:

english

File:

PDF, 186 KB

english, 2015

8

NOTEWORTHY OBSERVATIONS ABOUT NOTE-TAKING BY PROFESSIONALS

MELENHORST, MARK, GEEST, THEA VAN DER, STEEHOUDER, MICHA&#x000CB, L

Journal:

Journal of Technical Writing and Communication

Year:

2005

Language:

english

File:

PDF, 74 KB

english, 2005

9

Forms as a Source of Communication Problems

Jansen, Carel, Steehouder, Michaël

Journal:

Journal of Technical Writing and Communication

Year:

1992

Language:

english

File:

PDF, 1.19 MB

english, 1992

10

ALEXIS: computer-assisted feedback on written assignments (1)

Carel J.M. Jansen, Michael F. Steehouder, Albert Pilot, Dick Schrauwen, Paul J.M. Looijmans

Journal:

Computers and Composition

Year:

1986

Language:

english

File:

PDF, 583 KB

english, 1986

11

From expert-driven to user-oriented communication of infection control guidelines

Fenne Verhoeven, Michaël F. Steehouder, Ron M.G. Hendrix, Julia E.W.C. Van Gemert-Pijnen

Journal:

International Journal of Human-Computer Studies

Year:

2010

Language:

english

File:

PDF, 755 KB

english, 2010

12

How nurses seek and evaluate clinical guidelines on the Internet

Fenne Verhoeven, Michaël F. Steehouder, Ron M.G. Hendrix, Julia E.W.C. van Gemert-Pijnen

Journal:

Journal of Advanced Nursing

Year:

2010

Language:

english

File:

PDF, 100 KB

english, 2010

13

The effect of the external regulator’s absence on children’s speech use, manifested self-regulation, and task performance during learning tasks

Adel M. Agina, Piet A.M. Kommers, Michael F. Steehouder

Journal:

Computers in Human Behavior

Year:

2011

Language:

english

File:

PDF, 1.02 MB

english, 2011

14

The effect of nonhuman’s versus human’s external regulation on children’s speech use, manifested self-regulation, and satisfaction during learning tasks

Adel M. Agina, Piet A.M. Kommers, Michael M. Steehouder

Journal:

Computers in Human Behavior

Year:

2011

Language:

english

File:

PDF, 1.92 MB

english, 2011

15

The effect of the nonhuman external regulator’s answer-until-correct (AUC) versus knowledge-of-result (KR) task feedback on children’s behavioral regulation during learning tasks

Adel M. Agina, Piet A.M. Kommers, Michael M. Steehouder

Journal:

Computers in Human Behavior

Year:

2011

Language:

english

File:

PDF, 1.34 MB

english, 2011

16

The effect of nonhuman’s external regulation on detecting the natural development process of young children’s self-regulation during learning tasks

Adel M. Agina, Piet A.M. Kommers, Michael M. Steehouder

Journal:

Computers in Human Behavior

Year:

2011

Language:

english

File:

PDF, 1.35 MB

english, 2011

17

The effect of nonhuman’s external regulation on children’s responses to detect children with developmental problems (DP) associated with the natural development of self-regulation during learning tasks

Adel M. Agina, Piet A.M. Kommers, Michael M. Steehouder

Journal:

Computers in Human Behavior

Year:

2012

Language:

english

File:

PDF, 1.42 MB

english, 2012

18

When the bureaucrat promises to safeguard your online privacy: Dissecting the contents of privacy statements on Dutch municipal websites

Ardion D. Beldad, Menno De Jong, Michaël F. Steehouder

Journal:

Government Information Quarterly

Year:

2009

Language:

english

File:

PDF, 213 KB

english, 2009

19

Reading the least read? Indicators of users' intention to consult privacy statements on municipal websites

Ardion Beldad, Menno de Jong, Michaël Steehouder

Journal:

Government Information Quarterly

Year:

2010

Language:

english

File:

PDF, 181 KB

english, 2010

20

A cue or two and I'll trust you: Determinants of trust in government organizations in terms of their processing and usage of citizens' personal information disclosed online

Ardion Beldad, Thea van der Geest, Menno de Jong, Michaël Steehouder

Journal:

Government Information Quarterly

Year:

2012

Language:

english

File:

PDF, 310 KB

english, 2012

21

Factors affecting health care workers’ adoption of a website with infection control guidelines

Fenne Verhoeven, Michaël F. Steehouder, Ron M.G. Hendrix, Julia E.W.C. van Gemert-Pijnen

Journal:

International Journal of Medical Informatics

Year:

2009

Language:

english

File:

PDF, 512 KB

english, 2009

22

Some effects of system information in instructions for use

KARREMAN, J., STEEHOUDER, M.

Journal:

IEEE Transactions on Professional Communication

Year:

2004

Language:

english

File:

PDF, 233 KB

english, 2004

23

Acquiring procedural knowledge of a technology interface: introduction to this special issue

Journal:

IEEE Transactions on Professional Communication

Year:

2004

Language:

english

File:

PDF, 47 KB

english, 2004

24

[IEEE IPCC 97. Communication - Salt Lake City, UT, USA (22-25 Oct. 1997)] Proceedings of IPCC 97. Communication - Author and reader in instructions for use

Steehouder, M.F.

Year:

1997

Language:

english

File:

PDF, 912 KB

english, 1997

25

[IEEE IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings. - Orlando, FL, USA (2003.09.23-2003.09.23)] IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings. - Effects of declarative information in instructions for use

Karreman, J., Steehouder, M.

Year:

2003

Language:

english

File:

PDF, 283 KB

english, 2003

26

[IEEE IPCC 97. Communication - Salt Lake City, UT, USA (22-25 Oct. 1997)] Proceedings of IPCC 97. Communication - Designing procedures as a foundation for instructions

Jansen, C., Steehouder, M.

Year:

1997

Language:

english

File:

PDF, 474 KB

english, 1997

27

[IEEE IPCC 2005. Proceedings. International Professional Communication Conference, 2005. - Limerick, Ireland (July 7, 2005)] IPCC 2005. Proceedings. International Professional Communication Conference, 2005. - Using role sets to engage and persuade visitors of websites that promote safe sex

Steehouder, M.F.

Year:

2005

Language:

english

File:

PDF, 92 KB

english, 2005

28

[IEEE IPCC 2005. Proceedings. International Professional Communication Conference, 2005. - Limerick, Ireland (July 7, 2005)] IPCC 2005. Proceedings. International Professional Communication Conference, 2005. - TCeurope: a European umbrella for technical communicators

Fritz, M., Steehouder, M.F., Wirtz, U.

Year:

2005

Language:

english

File:

PDF, 86 KB

english, 2005

29

[IEEE 2000 Joint IEEE International Professional Communication Conference and 18th Annual Conference on Computer Documentation (IPCC/SIGDOC 2000) - Cambridge, MA, USA (24-27 Sept. 2000)] 18th Annual Conference on Computer Documentation. ipcc sigdoc 2000. Technology and Teamwork. Proceedings. IEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conferenc - Making sense of step-by-step procedures

Steehouder, M., Karreman, J., Ummelen, N.

Year:

2000

Language:

english

File:

PDF, 857 KB

english, 2000

30

Verification Steps and Personal Stories in an Instruction Manual for Seniors: Effects on Confidence, Motivation, and Usability

Loorbach, Nicole, Karreman, Joyce, Steehouder, Michael

Journal:

IEEE Transactions on Professional Communication

Year:

2013

Language:

english

File:

PDF, 1.41 MB

english, 2013

31

[IEEE 2004 International Professional Communication Conference - Minneapolis, MN, USA (29 Sept.-1 Oct. 2004)] International Professional Communication Conference, 2004. IPCC 2004. Proceedings. - How can we make user instructions motivational?

Steehouder, M., Loorbach, N.

Year:

2004

Language:

english

File:

PDF, 435 KB

english, 2004

32

[IEEE 2009 IEEE International Professional Communication Conference (IPCC 2009) - Waikiki, HI (2009.07.19-2009.07.22)] 2009 IEEE International Professional Communication Conference - Boosting seniors' confidence by enhancing user instructions

Loorbach, N., Karreman, J., Steehouder, M.

Year:

2009

Language:

english

File:

PDF, 457 KB

english, 2009

33

[IEEE IPCC 2002 Reflections on Communication. IEEE International Professional Communication Conference - Portland, OR, USA (17-20 Sept. 2002)] Proceedings. IEEE International Professional Communication Conference - Beyond technical documentation: users helping each other

Steehouder, M.F.

Year:

2002

Language:

english

File:

PDF, 728 KB

english, 2002

34

[IEEE IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings. - Orlando, FL, USA (2003.09.23-2003.09.23)] IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings. - Shaping the profession: leading academic programs in technical communication

Davis, M.T., Ramey, J., Williams, J., Gurak, L., Krull, R., Steehouder, M.

Year:

2003

Language:

english

File:

PDF, 113 KB

english, 2003

35

[IEEE IPCC 2005. Proceedings. International Professional Communication Conference, 2005. - Limerick, Ireland (July 7, 2005)] IPCC 2005. Proceedings. International Professional Communication Conference, 2005. - Procedural and declarative information in user instructions: what we do and don~t know about these information types

Karreman, J., Ummelen, N., Steehouder, M.

Year:

2005

Language:

english

File:

PDF, 79 KB

english, 2005

36

[IEEE 2007 IEEE International Professional Communication Conference - Seattle, WA, USA (2007.10.1-2007.10.3)] 2007 IEEE International Professional Communication Conference - Judgment of policy advises; the disharmony between judgment and registered problems

Rentinck, Liesbeth, Steehouder, Michael

Year:

2007

Language:

english

File:

PDF, 458 KB

english, 2007

37

[IEEE 2007 IEEE International Professional Communication Conference - Seattle, WA, USA (2007.10.1-2007.10.3)] 2007 IEEE International Professional Communication Conference - The Effects of Adding Motivational Elements to User Instructions

Loorbach, Nicole, Karreman, Joyce, Steehouder, Michael

Year:

2007

Language:

english

File:

PDF, 2.55 MB

english, 2007

38

[IEEE IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings. - Orlando, FL, USA (2003.09.23-2003.09.23)] IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings. - How can I help you? User instructions in telephone calls

Steehouder, M., Hartman, D.

Year:

2003

Language:

english

File:

PDF, 401 KB

english, 2003

39

[IEEE 2007 IEEE International Professional Communication Conference - Seattle, WA, USA (2007.10.1-2007.10.3)] 2007 IEEE International Professional Communication Conference - Ten Years of Transatlantic Cooperation: Experiences and Perspectives of Two Departments

Ramey, Judy, Steehouder, Michael

Year:

2007

Language:

english

File:

PDF, 337 KB

english, 2007

40

[IEEE 2007 IEEE International Professional Communication Conference - Seattle, WA, USA (2007.10.1-2007.10.3)] 2007 IEEE International Professional Communication Conference - How Helpdesk Agents Help Clients

Steehouder, Michael

Year:

2007

Language:

english

File:

PDF, 614 KB

english, 2007

41

[IEEE IPCC 2005. Proceedings. International Professional Communication Conference, 2005. - Limerick, Ireland (July 7, 2005)] IPCC 2005. Proceedings. International Professional Communication Conference, 2005. - Designing and evaluating procedural instructions with the four components model

Steehouder, M., van der Meij, H.

Year:

2005

Language:

english

File:

PDF, 78 KB

english, 2005

42

A Comprehensive Theoretical Framework for Personal Information-Related Behaviors on the Internet

Beldad, Ardion, de Jong, Menno, Steehouder, Michaël

Journal:

The Information Society

Year:

2011

Language:

english

File:

PDF, 375 KB

english, 2011

43

User-centered evaluation of adaptive and adaptable systems: a literature review

VAN VELSEN, LEX, VAN DER GEEST, THEA, KLAASSEN, ROB, STEEHOUDER, MICHAËL

Journal:

The Knowledge Engineering Review

Year:

2008

Language:

english

File:

PDF, 270 KB

english, 2008

44

Personalization has a Price, Controllability is the Currency: Predictors for the Intention to use Personalized eGovernment Websites

van Velsen, Lex, van der Geest, Thea, van de Wijngaert, Lidwien, van den Berg, Stéphanie, Steehouder, Michaël

Journal:

Journal of Organizational Computing and Electronic Commerce

Year:

2015

Language:

english

File:

PDF, 425 KB

english, 2015

45

Effecten van motiverende elementen in instructieve teksten

Karreman, Joyce, Loorbach, Nicole, Steehouder, Michaël

Journal:

Tijdschrift voor taalbeheersing

Year:

2013

Language:

dutch

File:

PDF, 2.11 MB

dutch, 2013

46

[IEEE 2010 IEEE International Professional Communication Conference (IPCC 2010) - Enschede, Netherlands (2010.07.7-2010.07.9)] 2010 IEEE International Professional Comunication Conference - Welcome

Steehouder, Michael, Steehouder, Michaël

Year:

2010

Language:

english

File:

PDF, 117 KB

english, 2010

47

Improving the text of a public leaflet

Jansen, Carel, Steehouder, Michaël F.

Journal:

Information Design Journal

Year:

1984

Language:

english

File:

PDF, 1.16 MB

english, 1984

48

From bureaucratic language to instructional texts: How to design an effective problem-solving tool for citizens

Steehouder, Michaël F., Jansen, Carel

Journal:

Information Design Journal

Year:

1986

Language:

english

File:

PDF, 1.30 MB

english, 1986

49

The Contribution of Teleconsultation and Videoconferencing to Diabetes Care: A Systematic Literature Review

Verhoeven, Fenne, van Gemert-Pijnen, Lisette, Dijkstra, Karin, Nijland, Nicol, Seydel, Erwin, Steehouder, Michaël

Journal:

Journal of Medical Internet Research

Year:

2007

Language:

english

File:

PDF, 468 KB

english, 2007

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